At [NCEI], we are committed to providing high-quality education and training. We understand that sometimes circumstances change, and you may need to cancel or withdraw from a course. This Refund Policy explains the circumstances under which you may request a refund and how refunds will be processed.

1. General Refund Policy

• Non-Refundable Fees: Application fees, registration fees, and certain administrative fees (if applicable) are non-refundable under all circumstances.
• Refund Eligibility: Refund eligibility is determined based on the timing of your request relative to the start date of your course or training program. The policy details for different types of refunds are outlined below.

2. Full Refunds

You may be eligible for a full refund of the course fees (excluding non-refundable fees) under the following conditions:

• Course Cancellation by Institute: If [Institute Name] cancels a course prior to the start date, you will receive a full refund for any fees paid.
• Withdrawal Before the Course Start Date: If you withdraw from the course at least 7 days before the course start date, you are eligible for a full refund of the course fees.

3. Partial Refunds

You may be eligible for a partial refund (subject to deductions for any non-refundable fees and the course duration) under the following conditions:

• Withdrawal After Course Begins but Within [X] Days: If you withdraw from the course after the course begins but within [X] days of the start date (e.g., 7, 14, or 30 days depending on your course length), you will receive a partial refund. The refund amount will be calculated based on the number of classes attended and the materials provided, and any administrative or registration fees may be deducted.
• Refund Calculation: The refund will be prorated based on the number of days or weeks the student attended the course.

4. No Refunds

Refunds are not available in the following circumstances:

• Withdrawal After [X] Days: If a student withdraws after [X] days (e.g., 14 days or 30 days) from the course start date, no refund will be issued.
• Failure to Attend Classes or Participate: Absence from classes or failure to attend the program, whether in-person or online, does not entitle you to a refund.
• Non-Refundable Fees: Certain fees, such as application, registration, or material fees, are non-refundable, and no refunds will be provided for these charges, regardless of withdrawal.
• Failure to Meet Completion Requirements: If a student fails to meet the course completion criteria, no refund will be issued.

5. How to Request a Refund

To request a refund, students must:

1. Submit a Written Request: Refund requests must be submitted in writing to the Institute’s admissions or student services department. You can submit your request via email at [Institute Email Address] or through the official refund request form on the Institute’s website.

2. Provide Course Details: Include relevant details such as the course name, enrollment date, reason for refund, and the date of withdrawal. This will help us process your request efficiently.

3. Refund Process: Once the refund request is received, the Institute will process the request within [X] business days. Refunds will be issued to the original method of payment (e.g., credit card, bank transfer, etc.). Please note that it may take additional time for the refund to appear in your account, depending on your payment method.

6. Special Circumstances

• Medical or Emergency Withdrawals: If you withdraw from the course due to medical or other emergencies, you may be eligible for a partial refund or an exception to the standard policy. Documentation (e.g., a medical certificate) may be required for such requests, and each case will be considered individually.
• International Students: International students who cancel their enrollment before the start date may be entitled to a refund according to the terms above, but are also subject to additional regulations under immigration laws and policies.
• Deferral or Postponement: If you are unable to attend the course and would prefer to defer your enrollment to a future session, this can be arranged subject to availability. Please contact us directly for deferral options.

7. Late Payment and Non-Payment

If a student fails to pay the course fees on time, the Institute reserves the right to withhold access to course materials or cancel the enrollment. Late payments may also incur a late fee, as outlined in the course terms.

8. Changes to the Refund Policy

[Institute Name] reserves the right to modify or amend this Refund Policy at any time. Any changes to the policy will be posted on the Institute’s website and will apply to all future enrollments.

Contact Information

For questions or concerns regarding our Refund Policy, or to request a refund, please contact our admissions team at:

• Email: [shubankersabherwal@gmail.com]
• Phone: [9103385233]
• Address: [Near Gurdwara]